Why Choose Us?

We deliver on this in all facets of Property Management, in fact we pride ourselves on our Property Management Division, which is growing daily and our reputation for superior service becomes more widespread.

What we will do for you?

• Find the most suitable tenant for your property, respecting your wishes with regards to all stipulations, including permission (or not) of pets;
• Use our database, website, and network of contacts to find a tenant for you when your property is vacant in the shortest possible time;
• List our vacant properties on our weekly e-newsletter which is sent to thousands of people in our database;
• Provide inspections by appointment, 6 days a week, including outside business hours;
• Send a written weekly report every week informing you of the enquiry level and activity on your property, we are pursuing to tenant (when vacant);
• Provide you with innovative, customised marketing options/proposals to help promote your property;
• Conduct Open for Inspections on your property to increase exposure to prospective tenants;
• Process Application Forms thoroughly within 48 hours, including TICA checks and additional background checks + 100 point ID checks;
• Service all tenant and prospective tenant enquiries;
• Return all phone calls, emails or other written correspondence with 24 hours;
• Place a highly visible �FOR RENT� board outside your property when vacant (with your permission and body corporate approval);
• All lease paperwork, sending you a copy;
• Bond Lodgement with the Rental Tenancy Authority within the legislative time frames;
• Complete a thorough Entry Condition Report, including photos, prior to letting;
• Arrange for connection of power, gas, telephone, internet and cable TV upon request;
• Periodic inspections every quarter (the maximum amount by law). We take digital photographs of your property regardless of condition of property and forward to you with a detailed inspection report
• Provide you with prior notification of property inspections and invite you to attend;
• We manage the ingoing and outgoing tenancy
• Pay your council rates, water rates, insurances and strata levies on your behalf;
• Rent collection via eftpos or direct deposit;
• Experienced mediation and negotiation between landlords and tenants;
• All general maintenance and repairs organised in a timely manner at competitive rates;
• Liaise with Body Corporate (if applicable) where and when necessary;
• Provide a direct mobile line to your Property Manager;
• Renegotiate new lease when current lease expires;
• End of Financial Year Reporting;
• Monies deposited in an account of your choice by electronic transfer on the last working day of every month. Alternatively payments can be made fortnightly or into split accounts;
• Provide our Property Management team with a strong, administration back-up team to assist with efficiency and expediency;
• Provide honest and open communication at all times, we provide �market specific� rent appraisals i.e. we give truthful indications of expected rent, rather than inflate a figure and then lead later to dissatisfaction. Rental prices work on supply and demand triggers and when there is an oversupply, the prices achieved are not as high as when there is a shortage � many external factors influence this, and we are constantly monitoring the general health of the wider rental market in our region to assist us to issue informed and educated advice;